Patient Info

Frequently asked questions

When should I arrive for my appointment, or what if i am late?

Please arrive at least 10 minutes prior to your scheduled appointment in order to fill out any necessary paperwork or provide us with any changes to your child’s account/insurance.

If you arrive more than 15 minutes past the scheduled appointment time you may need to reschedule your appointment or be seen as a work-in, if the schedule allows. 

We do not accept walk in appointments, please give our office a call or schedule via your patient portal. 

how do i get a sports physical or school forms completed?

We will complete necessary forms for your child's school/daycare/sports organization. Your child must be current on their wellness exam to complete any forms.  Sports physicals, 3300, and 3231 are completed during your child's yearly wellness exam at no charge.  For Sports Physicals, you will need to provide the forms.  Please complete your portion of the form prior to the appointment. We will be glad to send a copy to your child's school or sports organization through fax. We also will keep a copy of these forms for you electronically for up to 1 year.  Please note that each school/organization has specific forms, so please contact your child's coach for correct forms. 

If a sports physical is needed outside of the wellness exam there is a charge for completion and can take up to 1 week to complete. 

CAN MY CHILD BE BROUGHT BY SOMEONE ELSE, or when can they bring themselves?

For the initial visit, you (parent/legal guardian) must accompany your child. During return visits, if brought in by an adult other than yourself, we must have a signed note from you giving permission for that person to accompany your child,  and to make medical decisions for your child during that visit. This person will also have to provide their photo ID at each appointment.  You will also need to be reachable by phone in case of emergency. 

The same permission policy applies for Teenage Patients between the ages of 16-17, who want to come in alone to be seen. Patients 18 and up may bring themselves to be seen, without parental permission.